Shipping policy

Shipping Policy


Thank you for shopping with Pitch Black Shades.


Order Processing


Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.


Shipping Times


Estimated delivery times vary based on location and shipping method selected at checkout. Most orders arrive within 3–7 business days after shipment.


Please note that delivery times are estimates and are not guaranteed.


Shipping Rates


Shipping costs are calculated at checkout based on the shipping address and selected shipping method.


Order Tracking


Once your order has shipped, you will receive a confirmation email with tracking information, allowing you to monitor your shipment's progress.


Shipping Delays


While we strive to deliver orders on time, delays may occur due to weather, carrier issues, holidays, or other circumstances beyond our control.


Incorrect Shipping Information


Customers are responsible for providing accurate shipping information. Pitch Black Shades is not responsible for delays or additional costs resulting from incorrect addresses provided at checkout.


Damaged Packages


If your package arrives damaged, please contact us within 7 days of delivery and include photos of the package and product so we can assist you.


Contact Us


If you have any questions regarding shipping, please contact us through our website contact page.